Charlotte 704.821.0882 | Raleigh 919.741.5577 | Boone 828.297.3000 SC 803.610.4510 | Greensboro 336.579.0060 | Hickory 828.759.5820 | Toll Free 866-263-5663

Charlotte 704.821.0882 | Raleigh 919.741.5577 

Boone 828.355.5912 SC 803.610.4510 

Greensboro 336.664.8172 | Hickory 828.759.5820

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damage repair clean up

Damage: Water

Water in your home can be damaging, not only to your home itself, but also to your contents and belongings. Whether a supply line burst, water heater leaked, toilet overflowed, or rainwater flooded your home, SpangleR and its’ water damage restoration team is available 24 hours a day for emergency water-removal and drying. Addressing water damage quickly can save repair costs and decrease the chances of mold growth in your home. Timing is everything. Let us get to it before the mold does.

Solution

The work done by our professional team begins with water removal and ends with ensuring your home is dry and safe against mold damage, The water damage restoration experts at SpangleR determine the best course of action based on the type and amount of water damage and the affected contents.

SpangleR partners with you through the entire repair process, from Start to Finish

1. Communication

The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.

2. Services/Mitigation

Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.

3. Estimates

SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also set up at this time.

4. Reconstruction

The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.

5. Payment

Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be set up on a payment draw schedule. We can help you through this paperwork process.

6. Warranty

Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.

Call SpangleR Restoration When You Need a Reliable Water Damage Restoration Company in Charlotte NC

We Are a Full-Service Restoration Company That Can Handle Any Water Damage Repair Situation in Charlotte, NC.

Of all the natural disasters that can damage a home or business, fire and water damage is one that can come in many different forms. A home or business can need water damage repair because of a broken pipe, frozen pipes, an overflowing sink or bathtub, sewer backup, flooding after a storm or hurricane, or even fire extinguishing efforts. Spangler Restoration is a full-service restoration company that has handled every single one of these water damage repair circumstances many times before.

Water damage repair is more than just vacuuming out the water and removing other debris. It also includes things such as repairing the circumstances that caused the problem, dehumidifying the property, safeguarding against the dangers of gray and black water if they are present, safeguarding against mold and mildew, and restoring the property to its original condition. Even these procedures are really just the tip of the iceberg when it comes to dealing with water damage repair– any home or business can also have special situations to be remedied. With over 50 years of experience in construction, insurance restoration, and insurance adjusting, we are on top of all types of water damage repair.

Charlotte, North Carolina homeowners and business owners choose us because we handle insurance losses with the insurance adjusters, taking the stress out of water damage repair. We are available 24/7, so keep our number with your insurance policy and call us right before or right after you call them. We will be there on the double!

At Spangler Restoration, we offer water damage repair services in RaleighCharlotteMatthews, Holly Springs, GreensboroBelmontBoone, and Hickory, North Carolina, as well as Fort Mill, South Carolina.

SpangleR Results

SpangleR specializes in AfteR, and the results are SpectaculaR! But don’t just take our word for it, click here to hear some of our customers rave about their transformation.

SpangleR Recognizes

Customer satisfaction is of utmost importance to SpangleR, and to ensure we get honest customer feedback, we use a third-party firm to survey our customers. Clicking here will take you to the result page so you can see for yourself.

SpangleR Transforms

SpangleR Restoration is one of the fastest growing and most respected disaster restoration companies in the Southeast. We serve our communities though our Restoration efforts, but we also give back through community service. Click here to see the difference we’re making.

BECAUSE
TRUST MATTERS.

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Spangler was a great pleasure to work with. Excellent work. Excellent service. You’ve heard the commercials on television that say fixed “like it never happened.” Well, thats how our damaged areas look. Just like it never happened.
Mickey and Donna Buford

The water heater expansion tank burst on Saturday morning. My insurance company contacted Spangler in Raleigh and Austin was there by early afternoon setting up dehumidifiers and air handlers on three floors. James came Monday morning to check the status, rearrange machines, and demo areas that were not drying. Without any assistance, he worked throughout the day and came by twice later in the week to make sure all was well. Austin came back on Friday removing the machines once my home was completely dried out. Both James and Austin were polite, professional, and helpful–especially when I didn’t even know the questions to ask.

Julie Brown