Trust Us During Difficult Times
When your home encounters damage from natural or man-made causes, we understand getting things back to normal is of great importance to you.
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Not only would you like your home and possessions to be restored quickly, many of these damaging situations could potentially become unsafe or even dangerous. Our team of experts will do what it takes to secure your property, so you can focus on what happens next.
SpangleR partners with you through the entire repair process, from Start to Finish
1. communication
The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.
2. services/mitigation
Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.
3. estimates
SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also set up at this time.
4. reconstruction
The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.
5. payment
Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be set up on a payment draw schedule. We can help you through this paperwork process.
6. warranty
Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.
Need Emergency Restoration? SpangleR Provides Professional Emergency Restoration Services 24/7/365 in Matthews NC!
Our emergency restoration services in Matthews, NC offer you the peace of mind you deserve at a stressful time.
- At Spangler Restoration, we are proud to offer emergency restoration services that will ease your mind and budget during difficult times. We recognize that if you are calling us, you are experiencing an emergency that is neither wanted nor well timed, be it water, fire, smoke or mold damage or removal. Our emergency restoration services offer you the peace of mind you deserve at a stressful time and help get you back on your feet and back to normal as quickly as possible.
- At Spangler Restoration, we have over 50 years of experience in emergency restoration services and serve the Matthews, North Carolina area. We specialize in dealing with emergencies that largely affect both residential and commercial properties. We are a full-service insurance restoration company and will work closely will insurance adjusters to make sure you are treated fairly and that the value of your property is properly assessed.
- We work closely with our clients from the initial emergency response stage through the rebuilding stage. We are a 24-hour full service restoration company for fire, smoke, water, mold, storm and vandalism damage, as well as any other damage you may have experienced on your property. We stand by our motto, “because trust matters,” and we are committed to offering you a service you will rely on and be proud of. If you are in need of emergency restoration services, contact us today at Spangler Restoration for service you can trust.
For all these emergency restoration services and more, give us a call today at Spangler Restoration in Matthews, North Carolina.
At Spangler Restoration, we offer emergency restoration services in Raleigh, Charlotte, Matthews, Holly Springs, Statesville, Greensboro, Boone, Belmont, and Hickory, North Carolina, as well as Fort Mill, South Carolina.
SpangleR Results
SpangleR specializes in AfteR, and the results are SpectaculaR! But don’t just take our word for it, click here to hear some of our customers rave about their transformation.
SpangleR Recognizes
Customer satisfaction is of utmost importance to SpangleR, and to ensure we get honest customer feedback, we use a third-party firm to survey our customers. Clicking here will take you to the result page so you can see for yourself.
SpangleR Transforms
SpangleR Restoration is one of the fastest growing and most respected disaster restoration companies in the Southeast. We serve our communities though our Restoration efforts, but we also give back through community service. Click here to see the difference we’re making.
BECAUSE
TRUST MATTERS.
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