Charlotte 704.821.0882 | Raleigh 919.741.5577 | Boone 828.297.3000 SC 803.610.4510 | Greensboro 336.579.0060 | Hickory 828.759.5820 | Toll Free 866-263-5663

Charlotte 704.821.0882 | Raleigh 919.741.5577 

Boone 828.355.5912 SC 803.610.4510 

Greensboro 336.664.8172 | Hickory 828.759.5820

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Smoke and Odor Removal

Problem: Smoke and Odor Removal

As destructive as a fire is, the worst damage can be done by the coinciding smoke. Our trained and certified cleaning professionals specialize in the removal of all traces of odor from smoke and soot, as well as the residue from both.

Solution

We know seeing and, well, smelling is believing. After a fire, the smell of smoke permeates your home, and the visible soot damage can be overwhelming. Using state of the art equipment and proven air quality techniques, our trained and certified technicians erase all traces of smoke, soot and odor. Your home and belongings will look and smell fresh and new, with no trace of soot, smoke, or its odor.

1. communication

The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.

2. services/mitigation

Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.

3. estimates

SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also set up at this time.

4. reconstruction

The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.

5. payment

Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be set up on a payment draw schedule. We can help you through this paperwork process.

6. warranty

Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.

SpangleR Results

Even if a fire is small, the smoke, soot and odor can travel throughout your entire home. Our restoration specialists know what to look for and how to determine the best course of action. Identifying the extent of the damage is key to the way the restoration and cleaning will move forward.

SpangleR Recognizes

Using the highest quality cleaning solutions and proven methods, cleaning and removing soot is the first step to a clean home. With the help of odor-removing ozone machines, technicians can monitor and regulate air quality. Cleaning and odor removal can take several steps, but rest assured, your home and belongings will be clean and odor free.

SpangleR Transforms

When your home has been restored, it will be with utmost confidence when we welcome you home. Your house, your belongings, your treasures, will be as good as new, without a trace of the harm that came before. You can breathe easy, knowing your home is clean and odor free.

BECAUSE
TRUST MATTERS

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Spangler is awesome. They truly go out of their way to help my clients. They are very quick to respond and communicate well with the insurance company making life easier! Brandon especially is a great person to work with! I highly recommend Spangler!

Cameron Ritz

Our estimator cat spangler was very knowledgeable and a tremendous asset when working with our home insurance company.

KARI DAWSON

5 stars across the board. Great service and great communication.

JOHN SIMULCIK

Having your house flood is no fun, but the folks at spangler really made the process of putting it all back together again as painless as it can possibly be.

SCOTT SMITH

Its a great feeling to be able to call a company like spangler who treats your home and office like they would their own.

RYAN MAHONEY

The crew was fast. Very effigient and explained things thoroughly. I will definitely use spangler in the future for any water damage issues that arise!

CATHERINE MADDEN
Spangler was a great pleasure to work with. Excellent work. Excellent service. You’ve heard the commercials on television that say fixed “like it never happened.” Well, thats how our damaged areas look. Just like it never happened.
Mickey and Donna Buford